customer experience

Challenges excite new boss

By PHILIP CHANDLER Tourism New Zealand’s former boss, who this week took the helm of Queenstown’s largest tourism company, appears undaunted by his sector’s struggles. Stephen England-Hall’s moved to the resort to run Wayfare Group — whose stable includes Queenstown’s Earnslaw...

Fleet of cabs goes high-tech

By GUY WILLIAMS A Queenstown cab company’s taken advantage of the Covid-19 lockdown to bring its technology right up to the minute. The resort’s Corporate Cabs franchisee Ian Paterson says the company’s national owners originally planned to roll out new systems throughout...
Advertisement
Advertisement
Advertisement