Queenstown minnow beats big boys

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A Queenstown Lakes company has been named New Zealand property management agency of the year.
 
Housemart, which has offices in both Queenstown and Wanaka, took out the title at the 2012 Awards for Excellence in Residential Property Management in Hamilton last Saturday. 

The agency – which launched in 2010 – had been a finalist for the past two years. 

Housemart property manager Katrina Roberts won residential property manager of the year and her colleague Colleen Topping was runner-up. 

Andrea Bono from Housemart’s Wanaka office was named residential property management support staff person of the year. 

“It’s good to finally be the bride and not the bridesmaid,” Housemart owner Hayley Stevenson says. 

“If you looked at the calibre of the other finalists, we were up against big corporate property management companies, feeling we were very much the smaller underdog. 

“We are absolutely thrilled for everyone who works with the company, for our clients, our tradespeople, for the tenants who recommend us and families associated with Housemart.” 

Housemart demonstrated a number of achievements as part of its entry including 171 per cent growth in new managements, consistent accuracy on property reporting and documentation and a zero tolerance policy for rent arrears. 

Stevenson herself has twice won the top Real Estate Institute of NZ property management award.