Queenstown Airport has revealed the existence of a little-known noise complaints register.
The register gets a mention in an updated “noise management plan” recently prepared by the airport.
Members of the public can dob in noisy planes by phoning 450-9031 – even outside office hours.
Complainants are promised an interim reply within five working days, followed by a full written response in 20 days.
They may also inspect the register itself, which logs all complaints and “any appropriate noise mitigation measures”.
The new plan also mentions an “airport environment committee”, comprising the airport itself plus airlines, Airways Corporation, council staff and community members, which meets two or three times a year.
The committee has “an important role” in noise complaints, the airport says.
Earlier this month Mountain Scene reported the Lake Hayes Estate Community Association’s official complaint about planes veering off flight paths to overfly the 400-house subdivision, a claim denied by the airport.